Accessibility Statement for the
Ortus-iHealth Patient Portal

This is an accessibility statement from Ortus Solutions Limited. 

Measures to support accessibility

Ortus Solutions Limited takes the following measures to ensure accessibility of Ortus-iHealth Patient App: 

  • Include accessibility throughout our internal policies.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.
Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Ortus-iHealth Patient App is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. 


We welcome your feedback on the accessibility of Ortus-iHealth Patient App. Please let us know if you encounter accessibility barriers on Ortus-iHealth Patient App: 

  • Phone: +7802 241946 
  • E-mail: 
  • Visitor Address: 31 Arundel Drive Woodford Green IG8 9BZ 
  • Postal Address: 31 Arundel Drive Woodford Green IG8 9BZ 

We try to respond to feedback within 5 business days. 

Technical specifications

Accessibility of Ortus-iHealth Patient App relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 

  • HTML
  • CSS
  • JavaScript
  • SMIL

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Ortus-iHealth Patient App , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below. 

Known limitations for Ortus-iHealth Patient App: 

  1. The Colour scheme of user application: The colours used in some areas of the app do not provide optimum visual clarity. because The contrast issue was not apparent in the original branding.. We are reviewing and updating the colour and contrast selection.. The text can still be recognised with screen readers, so we recommend the use of a screen reader for audio description..
Assessment approach

Ortus Solutions Limited assessed the accessibility of Ortus-iHealth Patient App by the following approaches: 

  • Self-evaluation
Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Ortus Solutions Limited
Nick Niziolomski


This statement was created on 12 January 2022 using the W3C Accessibility Statement Generator Tool. 

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